Recent Water Damage Posts

A Faulty Water Heater Has Caused Water Damage in My Clifton Park Home, What Should I Do?

6/11/2020 (Permalink)

Woman in wellington boots on flooded floor After a water intrusion incident in your home, contact SERVPRO of Southern Saratoga County at (518) 885-2620.

Contact SERVPRO Restoration Experts to Deal With the Water Damage in Your Clifton Park Property

Water can cause irreversible damage if not handled on time by professionals. Act fast by seeking help from professional restorers to prevent secondary damage, and restore your water damaged Clifton Park property to its preloss condition.

Is there anything I can do before the restorers arrive?

Before calling SERVPRO experts to help you handle the water damage in your Clifton Park home, your first concern should be your family’s safety. Begin by switching off the electricity supply in your house, especially if there is stagnant water. If live electricity gets into contact with water, it can cause havoc to a property and its residents. If the water levels are high, cut off the gas supply.

How do you dry a home?

The drying process is an essential part of water damage restoration. Our team of experienced professionals uses state-of-the-art equipment and tools to ensure effective results in a brief period. If your carpets and pad are damp, we can use a self-propelled extraction tool to extract water from them. The device has an independent motor that moves it over the affected surface at a consistent rate. The tool also requires extra weight to squeeze out water from the carpet and pad. Therefore, our restorers can ride on the unit to provide additional weight. After extracting the water, moisture remains. Our technicians can use air movers and refrigerant dehumidifiers to remove the humidity in your property.

After the water cleanup process, how can you ensure that my property is safe for occupation?

Before allowing you and your family to access the affected area, we perform a thorough inspection to ensure we did not leave any stone unturned. We check for:

    •    Mold growth
    •    Odor
    •    Moisture

We can use thermal imaging cameras, which help us monitor moisture levels in building materials. The device shows how water traveled and where there is a high concentration of moisture. If we notice moisture in hard to reach areas, our SERVPRO technicians can to dry them thoroughly. Thermal imaging cameras help us to prove that drying was effective.

After a water intrusion incident in your home, contact SERVPRO of Southern Saratoga County at (518) 885-2620. We offer thorough and effective water damage restoration services that can make the water loss seem, “Like it never even happened.”

How Do Professional Water Restoration Companies Get Trapped Water Out of My Clifton Park House?

5/22/2020 (Permalink)

Water damage in a home “Like it never even happened.”

Your Local SERVPRO Keeps Communication Open About Potential Strategies During Water Removal in Clifton Park

Homeowners are often shocked at how fast and far water can migrate from the original plumbing leak or appliance overflow. Even if you act quickly, absorbing fluids with towels or mopping up the spill, cleaning up the visible standing water is not a guarantee that moisture did not escape and is causing damage in hidden spaces.

What Is Our First-Line Approach to Locating Migrating Water?

When an emergency mandates expert water removal help in Clifton Park, one of the tasks we pay particular attention to is testing. Our technicians employ their training from the Institute of Inspection Cleaning and Restoration Certification (IICRC) to ascertain and measure moisture levels. The tools used include:

    •    Moisture detectors, with and without probes to map out the perimeter of the water migration from the source

    •    Moisture meters to determine levels of moisture both:
-Absorbed into damaged building materials
-In similar structural components in an unaffected space in your home, for a point of comparison to establish and monitor drying goals

    •    Thermal imaging cameras, to help technicians use temperature fluctuations to locate pools and recessed areas full of standing water

How Does SERVPRO Reach and Release the Trapped and Hidden Water?

If collected water is not removed and wet materials are not dried, your home risks progressive structural harm and secondary damage from mold growth. To avoid these unacceptable outcomes, we use strategic limited demolition techniques to open the confined areas for water release and enhance effective drying efforts:

    •    Flood cuts -- sawing off and removing drywall several inches above the waterline
    •    Cut or drill holes -- under baseboards or in mortar joints

Can you rely on the team at SERVPRO of Southern Saratoga County to offer sound and successful strategies when you need residential water removal? Absolutely -- give us a call at (518) 885-2620 to discuss your options with our skilled and creative crew.

For more about Clifton Park click here.

How Do I Get Rid of Standing Water from My Garage in Clifton Park?

4/22/2020 (Permalink)

standing water in garage Did water invade your garage? SERVPRO has the tools and know-how to restore your home.

SERVPRO Water Restoration Specialists Streamline the Water Extraction Process 

Going out into your garage and finding standing water is unnerving. After finding and stopping the source, the next step is to remove the excess water while also taking the contents away to clean offsite, mitigating further damage. 

Why Do I Need Professional Assistance?

SERVPRO Specialists Take Appropriate Steps to Mitigate Damages. Our IICRC (Institute of Inspection, Cleaning and Restoration Certification) technicians assess the damage before beginning the water removal process in your Clifton Park home. Then they swiftly put their skills to work to restore your personal belongings and garage to preloss conditions. 

What if the Water Was Standing for Several Days Before Discovered it?

  • Belongings may require additional cleaning and deodorization
  • Further structural damage if moisture soaks into the walls 
  • Potential microbial growth leading to dangerous mold colonies 

What do Technicians Use to Remove Excess Water? 

  • Truck-mounted or portable extraction equipment
  • Rovers allow technicians to stand and maneuver them during extraction
  • Submersible pump if the water was more than 2 inches deep
  • Water relocated to offsite treated sewer line following local regulations
  • Following removal, technicians dry the impacted area with air movers and dehumidifiers  

What Additional Precautions Do You Take Due to Prolonged Standing Water?  

  • We use air purifying equipment with HEPA filters that remove 99.7% of particles from the air, including mold spores
  • Technicians thoroughly dry to restore moisture content levels in the contents and structure to preloss condition
  • We use antimicrobial disinfectants and sanitizers to destroy and slow the growth of mold spores
  • Residents may need to vacate the garage during the restoration to maintain their wellness 
  • Technicians wear appropriate PPE (personal protective equipment) to ensure their safety 

For 24/7 help with any home disaster, Contact SERVPRO of Southern Saratoga County at (518) 885-2620. 

More about Clifton Park.

We Act Fast In Clifton Park After A Water Loss

4/1/2020 (Permalink)

A broken supply line caused this Clinton basement to have water damage The water damage from a broken supply line left this Clinton basement in need of fast cleanup, and we arrived right away and began restoration.

What Can Cause Wet Drywall in Clifton Park Homes?

Our SERVPRO Team Can Identify Unseen Moisture to Dry Your Clifton Park Residence

Not all of the water losses that your Clifton Park home experiences happen out in the accessible areas of your residence for immediate cleaning and recovery. When leaks begin in wall cavities, it could be days before the saturation of sensitive materials like drywall indicate that you have a problem.

While you might want to address water damage in your Clifton Park home as quickly as possible, it could be beneficial to scope the work to get done first. With sophisticated and advanced tools in our inventory, our SERVPRO professionals can learn where moisture pockets are, how severe the water damage is, and even a general idea of how water is migrating through the structure.

What are some of the ways you can identify water leaks in the walls? 

  • Surface damage like wet drywall or wood trim
  • Advanced detection devices (Surface and penetrating moisture meters)
  • Thermal imagery

SERVPRO of Southern Saratoga County can help dry out your home when disasters strike. Give us a call at (518) 885-2620.

See more about Clifton Park.

We Have The Proper Techniques In Clifton Park After A Water Loss

3/25/2020 (Permalink)

A basement covered in water after a water heater burst This home suffered a water loss after a supply line broke, needing fast cleanup. We arrived right away and began restoration.

Steps that Help in Proper Moisture Control When Restoring Water Damage Incidents in Clifton Park

Although it is possible to take preventive measures against water spills such as checking hot water tanks regularly, washing-machine hoses, and locating the main shutoff valves, preventing such incidents entirely is hard. Decisively dealing with the moisture released into the affected areas, helps ensure full recovery from water damage incidents.

When there is a water damage incident in Clifton Park, one has to remove any surface water left in the affected areas as well as any wetness that penetrates beyond the surface of building materials and contents such as wooden or upholstered furniture. Surface water is easier to manage, especially when using powerful extraction equipment. Our SERVPRO technicians use dry-wet vacs or truck-mounted water extractors to remove gallons of water within a short period.

The water that soaks into materials can present some challenges, especially if it is left in place. Drying procedures mostly utilize evaporation, so there is a chance that layers close to the surface may appear dry while there are still moisture traces left beneath the surface. Such traces can cause long-term problems such as rotting or mold development. Our SERVPRO technicians use penetrating moisture meters to check for wetness hidden deep in materials. The meters have Teflon-coated probes ensuring they take readings only with the tips. We take readings continuously throughout the drying process concentrating mostly on the wettest areas because once they dry, the rest of the property is also dry. 

Another challenge of water damage is the need for consistent drying to prevent damages that can occur when the process is too fast or too slow. For example, speedy drying can cause wood to crack or warp. Constant monitoring helps establish whether drying procedures are appropriate. Our SERVPRO technicians take several readings from the same spot but at different layers to check how moisture levels are affected by the drying procedures, thus determining whether the rate of drying is appropriate.

Proper moisture control helps prevent long-term problems after a water spill incident. Call SERVPRO of Southern Saratoga County at (518) 885-2620 to help.

See more about Clifton Park.

Call SERVPRO to Mitigate Water Losses in Your Clifton Park Property

3/8/2020 (Permalink)

removed walls lower area, drying equipment in place Count on the Team with the Training and Equipment to Mitigate Water Damage to Your Clifton Park Home--SERVPRO!

Water Damage Clifton Park? Now, What to Do?

No matter how well a property is maintained, it is impossible to keep all areas completely watertight, especially during bad weather.  Many Clifton Park residents experience problems with dampness within their properties and try to find ways to combat this.  But issues such as unwanted moisture and leaks can cause serious damage not only to the building but also to the items inside, which, if not repaired correctly, will only become worse over time.  However, with the correct techniques, mitigation can lessen the impact of water losses.

Any water damage to your Clifton Park home needs to be addressed quickly, no matter how minor it may seem to prevent secondary damages.  At SERVPRO, we recognize this and are happy to help no matter the size of the job to ensure to control the degrading environment. Our experienced IICRC certified team can assess the problem and carry out a full evaluation to find out if the surrounding areas are also retaining moisture.  Then we can let you know what needs to be done before work begins so you can have peace of mind at every stage of the process. Our goal is not only to preserve and restore structural elements of your home but to provide you with a stress-free experience.

Water extraction speed is crucial to limiting any build back of damaged materials, fixtures, and even personal possessions. Our SERVPRO team can discover hidden moisture pockets within wall voids, under staircases, and in basements using infrared imaging cameras and a variety of moisture meters and sensors.

Air movers, both centrifugal and axial, can circulate and direct air currents to maximize evaporation rates to dry out the affected areas as quickly as possible. We can use several types of portable pumps and wet vacs with an assortment of wands to remove liquid water from soft and porous materials. With a large inventory of special cleaning, deodorizing, and sanitizing products, we can restore your home to a safe and secure place for you and your family.

So if you need help remedying water damage within your Clifton Park property, why not get in touch with SERVPRO of Southern Saratoga County? We can be reached by calling (518) 885-2620 and available 24/7.

We Can Help you with your water damage

8/1/2019 (Permalink)

Washing Machine Overflow

Have you ever came home to standing water?
Perhaps you just enjoyed a long 3 day weekend out of town only to come home to find water gushing out of your front door?

Unfortunately, these things happen, and often times can come at the most inopportune times.

Fortunately, SERVPRO of Southern Saratoga County is here to help.  We like to assure people that even if you aren't prepared for a water event to happen SERVPRO always is!

We have the knowledge and experience to help in whatever your situation is, so, even if your kitchen is flooded don't be afraid, give us a call and we'll take care of it all!

Even if a water damage is a very stressful event for any person be assured that when we arrive you can sit back and relax, we have it covered.  Let us take care of the work and hardships so you don't have to.  We'll be happy to make it "Like it never even happened."

Drying Hard Wood Floors

4/1/2019 (Permalink)

Many times in your home you not only have tile or carpet affected you  also have hardwoods.  When you have hard wood flooring damaged by water you can depend on SERVPRO of Southern Saratoga County to have the specialty drying systems needed to be able to help restore your flooring. Hardwood floor drying systems include mats, air movers, and dehumidification equipment to be able to remove the water trapped by the flooring.  The trick to being able to save the flooring is speed.  Quick extraction of standing water and quick setting of the floor system is key. If too much warping of the wood has taken place it is hard to bring the wood back to its original state.  When water damage occurs to any hardwood flooring it is best to call SERVPRO and have them do a moisture check of the floor and make sure the flooring is dry and there is not any unwanted moisture trapped under the floor to prevent further damage days later.  SERVPRO has the equipment for residential losses or even large commercial wood floors.

April Showers Bring May Flowers

4/1/2019 (Permalink)

Contact SERVPRO of Southern Saratoga County today at 518-885-2620 for your remediation needs.

April Showers do bring May flowers but they also bring flooding. Taking precautions can help minimize the damage that occurs at your home. The first thing you need to do is check with your insurance to make sure that you are covered. Coverage options vary depending on the insurance company so it is always a good idea to check and see what is available to you. Second, have your sump pump and chimney checked yearly and make sure your gutters are clean and attached properly. If water does get into your home, it needs to be removed quickly and dried out properly so you don’t have mold growth in the future.  SERVPRO of Southern Saratoga County will respond to the problem, extract any water and start the remediation process to prevent mold growth at all affected levels.

Do's and Don'ts of Water Damage

4/1/2019 (Permalink)

It is important to hire a professional to help you dry out your home after water damage.  With the right tools and pieces of equipment we can properly and safely dry out your home or business and the contents with in it.

That being said, we always have customers ask what they can do to prevent further damage until we arrive with our drying equipment.


-Shut off the source of the water. 

-Turn off electricity

-Remove as much excess water as possible by mopping and soaking up with towels. 

-Wipe excess water from wood furniture.

-Put aluminum foil in between furniture legs and carpet. 


-Enter a room with standing water. There could be a risk of electrical shock. Disconnect all power first.

-Leave rugs and furniture upholstery wet against and sitting on carpets.  The fabrics could bleed between each other. If you are not able to move these items, we will do this for you when we arrive.

-Turn on your television or any other electronic items, they may have been damaged in the water.

-Do not use your household vacuum to try and suck up any water.  They are not made for this.

A new Season Brings Many Changes in Weather

4/1/2019 (Permalink)

A new season brings rapid changes in weather in upstate New York.

Living In upstate New York  we are faced with many weather related disasters depending on the season. We see snow one day and a 65 degree day the next.

But as Spring nears we do see a lot of our water loss calls increase and this typically occurs because of the snow we endured during winter settles in the ground. Depending on your homes condition like age or design you may or may not be more likely to experience unwanted water in your home.

It is imperative to contact us, SERVPRO of Southern Saratoga County at the first sign of water in your home or property to minimize the permanent damage and decrease the size of the loss to your property and belongings.

While waiting for us to arrive you will want to contact your insurance agent and find out what your coverage is.

Allow us to come and asses the damage and get started in the drying process and removing the water.

Keeping in mind we are highly trained professionals is water damage restoration. We handle very small water jobs to very large jobs on a daily basis.

So when Spring has officially "Sprung" 

Do not hesitate to call your trusted local professionals at SERVPRO of Southern Saratoga County

How SERVPRO Professionals Remove the Water Damage from your Saratoga Springs Property

2/22/2019 (Permalink)

Contact SERVPRO of Southern Saratoga County at 518-885-2620 to assist with your water damage

When an appliance or plumbing line breaks in your Saratoga Springs home the amount of water threatening your property can be shocking. If the emergency happens when you are out of town or even away on a work day you can return to several inches to feet of standing water in the affected spaces. Facing the task of removing this amount of water with a wet household vacuum or a bucket and mop is a mistake. You need water moved out fast, and our highly-qualified crews can help.

The keys to efficient water removal are commercial grade equipment and specially trained technicians. Water damage moves quickly from inconvenience to significant structural component deterioration if not removed fast. Water that lingers more than 24 to 48 hours also subjects your home to the risk of secondary damage such as mold growth. You need a partner during this crisis with experienced employees and state of the art water removal and drying tools.

SERVPRO crews arrive within hours in our signature green trucks loaded with the equipment needed to remove water, detect structural moisture levels, and dry out your home. Submersible pumps and truck-mounted water extractors do quick work of suctioning out large quantities of water. If the electricity in your home is unavailable temporarily for safety reasons, we forge ahead using generators on our vehicles. 

Our crews certify as moisture measurement experts through IICRC coursework. SERVPRO also uses thermal scanning devices to locate any hidden pockets of water that need release and extraction after the water damage has occurred. Determining the levels of excess water with meters and probes in building materials and fixtures informs our drying goals. We position air movers, heaters, and dehumidifiers to remove residual moisture, vital to restore the function of the building materials shaping and supporting your home.  

A final step in the water removal protocol is sanitation with an EPA registered disinfectant. SERVPRO treats the affected areas to inhibit any potential mold growth.  Our full-service water removal and damage mitigation services get your property back “Like it never even happened.”

SERVPRO of Southern Saratoga County is prepared for any water removal challenge with an industry-leading combination of skilled technicians and commercial grade equipment. Contact us at 518-885-2620 for an immediate assessment to put this water crisis behind you.

Are you prepared for Frozen Pipes?

2/22/2019 (Permalink)

So far this winter we have been on a roller coaster of winter temperatures.  SERVPRO of Southern Saratoga County wants to warn you against the hazards of frozen pipes.

When water freezes, it expands.  If it expands enough, the pipe bursts, water escapes and serious damage results.

Why Pipes Burst

Surprisingly, ice forming in a pipe does not typically cause a break where the ice blockage occurs. It's not the radial expansion of ice against the wall of the pipe that causes the break. Rather, following a complete ice blockage in a pipe, continued freezing and expansion inside the pipe causes water pressure to increase downstream; between the ice blockage and a closed faucet at the end.  It's this increase in water pressure that leads to pipe failure. Usually the pipe bursts where little or no ice has formed. Upstream from the ice blockage the water can always retreat back towards its source, so there is no pressure build-up to cause a break. Water has to freeze for ice blockages to occur. Pipes that are adequately protected along their entire length by placement within the building's insulation, insulation on the pipe itself, or heating, are safe.

Pipes in attics, crawl spaces and outside walls are all vulnerable to freezing, especially if there are cracks or openings that allow cold, outside air to flow across the pipes. Research at the University of Illinois has shown that wind chill, which is the cooling effect of air and wind that causes the human body to lose heat, can play a major role in accelerating ice blockage, and thus bursting, in water pipes. 

Holes in an outside wall where television, cable or telephone lines enter can provide access for cold air to reach pipes.

If you have a water loss,  SERVPRO of Southern Saratoga County can make it "Like it never even happened." Call us directly at 518-885-2620

What to do When You Have A Pipe Burst

10/8/2018 (Permalink)

Call SERVPRO of Southern Saratoga County at 518-885-2620 for Emergency Services

The sound of water rushing into your property from a burst pipe is one of the worst sound you will hear in your home or office, but when a pipe bursts, you need to act fast to minimize the damage. Here are the steps you should take:

Shut off the Water Main

A burst pipe will keep pumping out water until you cut off the source. Your best bet is to identify where water enters your home, office or building, and shut off the water.

Shut off Electricity If Safe to Do So

You do not want to be standing in water and touching electrical switches. You also do not want that water to touch your wiring. If you can safely shut off the electricity without standing in water, go ahead and do so. If not, evacuate the building and wait for a professional to assess the situation.

Contact a Plumber

Before you can begin recovery, you need the broken pipe fixed. Otherwise, you might clean and dry an area, only to have it flood again during the repairs and it would be a complete waste of time and money.

Also, the damaged pipe may be part of your forced hot water heating system. If so, you will need a plumber to restore heat before any more pipes freeze or burst.


Usually, when low temperatures freeze pipes, pipes start bursting all over the area. Our emergency services will be flat out for the next few days trying to help as many home and business owners as we can. The sooner you call SERVPRO® of Southern Saratoga County, the higher your name will be on our waiting list, and the sooner we will be able to make it “Like it never even happened."

Talk to Your Insurance Agent

If you plan to make a claim for the water damage after a pipe bursts, you should talk to your agent or insurer about whether the damage is covered and whether an adjuster needs to approve the restoration work in advance.

How to Minimize Damage

There are a few things you can do to minimize the water damage until a crew arrives on the scene.

  • If you see water spreading across a ceiling, you might use a screwdriver to poke a hole and allow the water to drip down into a bucket. This will not only reduce the water damage area, it may also keep the water from touching light fixtures in the ceiling.
  • Place buckets to catch dripping water.
  • Move your furniture away from the water if possible.
  • Use towels or a mop to sop up water on the floor.

Plan to Be Better Prepared

After your home or business is restored, you should make a plan to avoid burst pipes in the future. The American Red Cross has an excellent resource, Preventing and Thawing Frozen Pipes that you should review to find tips that may keep your pipes from bursting the next time.

If pipes burst in your Saratoga home or business, act quickly to protect your property, then call SERVPRO of Southern Saratoga County at 518-885-2620 to begin the restoration process as soon as possible. We are always here to help.

Its the Water you Don't See!

10/3/2018 (Permalink)

Call SERVPRO of Southern Saratoga County today to help you with your water damage today!

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. We can answer your call with rapid action and a full arsenal of drying equipment. Here are a few of the tools used by our franchise.

-Moisture sensors are used to detect moisture in carpets, baseboards and walls.

-Moisture meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings allowing us to monitor the drying process.

-Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.  

Are the Recent Rains Causing Water and Storm Damage to your Property?

10/3/2018 (Permalink)

Sudden rains in the last few weeks in the area may have caught you off guard, many businesses and homes were suddenly taken over with water.  Often when a water intrusion occurs from ground level and underground from the rain itself, the rain activity needs to stop before we can mitigate and dry the structure, though we can pump to keep waters from rising.  When the water enters from above from a roof leak, we also cannot dry until the rain has ceased or the roof has been repaired or a temporary tarp has been placed to keep out the water.  Meanwhile, we do everything possible to keep damage to a minimum, from placing buckets and barrels under the water entering to installing ceiling redirects to keep the water from landing where you don't want it and removing standing water to keep damage to a minimum.

Water Damage is no Match for SERVPRO of Southern Saratoga County

10/2/2018 (Permalink)

Contact SERVPRO of Southern Saratoga County today for your Emergency water damage cleanup at 518-885-2620

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of loss notification, we will be on-site to help ensure  water damage is handled by completing our extensive service plan. SERVPRO will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work. SERVPRO of Southern Saratoga County will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step. MONITORING To help ensure your home or business and belongings are dried to appropriate industry standards. SERVPRO will monitor the drying process. The updates will be consistently communicated to you. SERVPRO will repair structural materials, reinstall carpets, and clean affected areas of your property and belongings. A final walk-through of the jobsite will be conducted with you to help ensure the property was returned to preloss condition.

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminium foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water.
  • Always avoid electrical shock hazards. Don’t use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.
  • Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water. 

Why is my Air Conditioner Unit Leaking?

7/11/2018 (Permalink)

Call SERVPRO of Southern Saratoga County today at 518-885-2620

Well, summer is in full swing, instead of worrying about the furnace and heating, we are now moving onto other issues, such as our air conditioner units. As most of you have probably witnessed, some AC units will show signs of moisture from condensation forming on the unit. This isn’t necessarily a bad thing unless it becomes more than just condensation. 


When the AC unit starts to show signs of leaking and appears to be more than just the average condensation, it’s important to know what to look for to stop the leak or water damage from getting worse. Some of the most common issues that cause these units to leak are improper installation, blocked drain hole, air leakage or broken pump.

There are different parts to the AC unit that may fail or get blocked causing the AC unit to leak and cause water damage. The condenser pump that pumps the water out of the condenser pan may be broken or has lost power causing it to stop pumping the water out of the unit. You can test this by checking the power to the pump and pouring water into the pan to see if it is pumping it out properly. Another issue may be a blockage in the drain hole. If the drain that sends the water out of the unit is blocked by debris or dirt, this can also cause a backup of water leading to an overflow effect and leaking. These mechanical breakdowns can sometimes be spotted due to a malfunction of the unit, but there is also the issue of air leaking or improper installation.

When it comes to the installation of the AC unit, it is important to make sure that it is level. An AC unit that isn’t level can cause the excess water to flow toward the leaning end and leak out of the unit. Making sure that the seals on the unit are tight is also an important detail to watch out for. If excess warm air is able to enter the unit, this causes moisture from the air to condense, therefore causing excess moisture to pool below the unit.

Having water pool up in the unit can cause leaking and eventually lead to water damage, so it is important to keep an eye on your air conditioner this summer and make sure that it is running properly. Having this pool of water also indicates that the unit is not running as efficiently as it should, meaning there is a possibility you are spending more money to keep your home cool. If it is hard to find the cause of the leak, make sure to consult a professional for help. 

Source -

Flooded Basements in Saratoga Springs

7/11/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Saratoga Springs basement could flood, including: 

  • A blocked or failed sewer lateral pipe 
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

The flooding in this Saratoga Springs home was caused by heavy rain runoff.  The Saratoga and surrounding area had received over several inches of rain that week and it overwhelmed this homes system.

We were onsite within an hour, to inspect the damage and to begin the water extraction process.  In less than four days we had basement dry. We use advanced inspection and monitoring equipment to determine you’re your home’s structure is dry. 

If water damage is not handled quickly and properly, it can cause severe damage to your home’s structure not to mention the potential harmful health effects of mold. Remember, the longer you wait, the worse the problem will get.

We are Water Remediation Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • We have advanced inspection and extraction equipment

Have Questions? Call Us Today – We’re Here To Help - 518-885-2620

Tips on Preventing Water Damage while you are away on Vacation

7/11/2018 (Permalink)

Everyone loves a vacation, right? No one wants to come back to a disaster in their home.  So we have prepared some tips  from SERVPRO of Southern Saratoga County to keep your home safe from water damage while your are on vacation.

Step 1. Check for Leaks Before Going on Vacation

Before embarking on your trip, check pipes under your sinks and the water heater for any rust, cracks, or damage. You should also check the seals around your windows to make sure there are no cracks that might cause water damage. Additionally, check the exterior of your house and see what condition your roof shingles are in. As well as any exterior faucets.  If any show damage, getting them replaced or repaired before leaving for vacation is a good idea.

Step 2. Inspect Your Major Appliances

It’s important that you inspect the hoses that connect to important appliances in your home, such as dishwashers, washer/dryers, and refrigerator. If there is any damage, you should get the hose replaced before you leave to prevent extensive water damage.

Step 3. Clear Out Your Gutters

Make sure to get any debris out of your rain gutters before leaving for vacation. This way, you won’t have any blockages that can cause damage while you’re away.

Step 4. Inspect Your Sump Pump

Make sure it is in good condition and clear any debris from clogging the pit. You should also run a few tests, listening to the sounds it makes and making sure that the water in the pump is actually going outside. You should also install a battery-powered backup in case there is a power outage while you’re away.

Step 5. Insulate Exposed Pipes

If you are planning on being away from your home during the winter, it can be a good idea to insulate any exposed pipes. This will prevent them from freezing while you are away.

Step 6. Get Someone to Check on Your Home

Call a friend or hire a professional house sitter to check on your home every week while you are gone. Instruct them to ensure that the heat is always on if your vacation is during the winter. Also, show them where the water main is in case of an emergency.

Step 7. Turn Off the Water

Lastly, if you cannot find someone to check on your home, you should turn off the water main. You will also want to drain the pipes completely so that they do not freeze or burst during the colder months. To do this, run the water and flush your toilet after you turn off the water. You should also open the cabinets under your sink to let the warm air surround the pipes.

If you do experience water damage while you are away from your home, contact SERVPRO of Southern Saratoga County as soon as possible at 518-885-2620

Are my Electronics Safe to Use after they were affected by Water Damage?

7/11/2018 (Permalink)

Water damage can occur for many different reasons. Sometimes, it happens as the result of a flood due to heavy rains. Other times, it may be due to an inside flood, such as when a pipe or a water heater bursts. Whatever the case may be, if you are dealing with water damage or water-damaged electronics, appliances, or other devices, you need to proceed with extreme caution. The best thing you can do, after water damage has occurred, is to call on professionals who are familiar with dealing with such damage, such as our skilled professionals at SERVPRO of Southern Saratoga County. In the meantime, make sure you practice some good safety tips with the water damaged devices.

First things first, before you start thinking about possible water damage restoration, you need to make sure that you are not in immediate danger and that the devices that you own are not going to cause a fire or another serious incident.

After water damage has occurred, check your home to see if you have any damaged devices plugged in. If you find that you do, shut off the electricity at the breaker level. This will keep damaged devices from being able to start a fire. You should not touch, go near, or inspect any devices that are plugged in until you are certain that the electricity is off. Following this important tip will help you to avoid electric shock.

Believe it or not, it is not only plugged in water damaged electronics that pose a risk. Any device that contains a battery can also pose a serious risk. Thus, it's best to let our pros at SERVPRO of Southern Saratoga County handle any such devices if you think they may have been damaged. At the very least, before touching any battery operated device, ensure that it is not giving off heat or smoke, bulging, melting, or making strange sounds. All these types of things are major warning signs that something serious and potentially dangerous is wrong with the battery!

As you can see, you're not always in the clear once the water subsides! To keep safe, contact the experts at SERVPRO of Belle Meade before you do anything. At the very least, follow these simple tips to keep yourself and your loved ones safe.

We are always here to help!

7/9/2018 (Permalink)

Water mitigation to homes and businesses is a major service we offer here at SERVPRO of Southern Saratoga County and it is a large majority of the work we tend to. We know that no matter how small or big the loss is, there is a sense of urgency to aid our customers back to making it “Like it never even happened.” Whether it be a residential or commercial property, we understand lives are affected and it can make them feel as if their property is no longer theirs.

At SERVPRO we strive to provide our customers with excellent service from the moment we pick up the phone. We love to address the customers concerns and make sure we cover all grounds to get your property restored as soon as possible. When our Production Manager or our Crew Chiefs get to the property they are the first impression of our company and we always want to leave a great lasting first impression.

We work with our customers to set up monitoring times and most feel comfortable enough to give us access to their homes even when they are not there. We give our customers daily updates on the dry out process and if anything changes during process we consult with them before making any major adjustments.

It’s always a pleasure to speak with our customers after their property is dried out and make their home theirs again! We always remind them that we are always here to help!

Top Reasons your Property did not Dry on Time

7/9/2018 (Permalink)

Water damages are a challenge. We try to dry materials like carpet and drywall within 36 hours. Otherwise, these materials will have to be removed and discarded. This means that after several days of drying, you might still be faced with demolition.

A burst pipe or flood is annoying enough. Add on several days of running fans and dehumidifiers, and any water loss becomes more than an inconvenience. The loss may even displace your employees or tenants. So when we tell property managers after all they have just endured, they now have to plan a demolition and rebuild, we understand their frustration.

Here are the top 3 reasons our drying efforts are delayed.

!. Someone turned off the equipment.

Fans are noisy. Not only are the motors loud, but the moving air also creates noise. We understand the inconvenience, but we cannot dry a building without using noisy equipment.

Sometimes, tenants or employees will turn off our equipment during the day or overnight. Turning off our equipment adds to drying time and can push us past the 36-hour window

2. Someone turned down the heat.

While every water loss is unique, warm temperatures often speed up the drying process. When we begin the job, we turn up the heat to the sweet spot where our equipment works best. This temperature is higher than usual for most buildings, but it is necessary in order to complete the drying within the 36-hour window.

If someone comes along and turns down the heat, our equipment will not be as effective as we expected. This lengthens the drying time and may cause wet building materials to become permanently contaminated.

3. You did not let us remove the baseboards.

Again, every water damage is unique. In some cases, our production manager will recommend pulling off the baseboards and drilling holes in exterior walls. These holes allow the circulating air to get behind the wall and speed up the drying process. We can also see whether there is a vapor barrier behind the wall that will slow down our drying efforts.

Still, many property owners prefer to try drying the building without removing the baseboards or drilling holes. Several days go by, and now they face a bigger demolition job than if they had taken the advice of our experienced professional.

4. There is a vapor barrier behind the wall.

If a building does not dry in the time we expected, we may open the walls to find out why. Sometimes there is a vapor barrier behind an interior wall where we did not expect it. 

5. You still have a leak.

This is very rare, but sometimes the plumber comes and repairs a pipe but does not realize there is another leak in the building. We have occasionally found a second source of water when we open a wall to find out why the building is not drying properly.

Trust the Professionals

Here at SERVPRO of Southern Saratoga County our franchise professionals are trained and certified by the IICRC in the science of drying. They have extensive experience dealing with water losses, and they want restore your facility as quickly as possible.

Call us at 518-885-2620 as soon as you know you need our services, and follow the advice of our production managers to make it “Like it never even happened.”

Most Commonly utilized Drying Equipment on a Water Loss

7/9/2018 (Permalink)

A toilet leak in the second floor bathroom caused damage to the second and first floor of this home. The photo shows the drying equipment placed.

Commonly used equipment includes:

  • Air Movers: Used to accelerate air flow and evaporation of moisture from materials for restorative drying.
  • Dehumidifiers: Used to reduce moisture levels, accelerate the drying process in water restoration
  • Floor Drying System: These are high-pressure air mover mats, used during water restoration to dry hardwood floors. This system draws evaporated moisture out of damages areas and creates a vacuum seal on mats to move air from the subfloor to the surface.
  • Air Scrubbers: used for cleaning and controlling air quality in restorations.
  • Hygrometers: Moisture meters used to detect or monitor moisture in most building materials.
  • Submersible pumps: drains standing water from any surface - ideal for flooded basements, farm use, draining standing water from swimming pools, fountains, flooded basements, etc.
  • Extractors: usually used for water extraction from carpet and hard surfaces.

A successfully water damage restoration always begins once the standing water has been removed - though it may not be visible in puddles.  Nevertheless, there are specific methods used for each and every situation.  

Water Damage Can't Wait!

7/2/2018 (Permalink)

We are here to help, call us with your emergency at 518-885-2620.

Water and flooding damage emergencies don’t wait for regular business hours and neither do we. SERVPRO of Southern Saratoga County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home or business and gets absorbed into floors, walls, ceilings, and belongings.  SERVPRO of Southern Saratoga County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 518-885-2620

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, ceilings, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Southern Saratoga County

SERVPRO of Southern Saratoga County specializes in the cleanup and restoration of residential and commercial property after a fire, water, or mold damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Leak Prevention Tips

7/2/2018 (Permalink)

Regularly check the following items for leaks:


·         Check roofing for deterioration

·         Check gutters and down spouts for blockage.

·         Check basements and crawl spaces for moisture.

-         Check any outside pipes for leaks including sprinkler systems.


·         Check appliances in Kitchens

·         Check sinks in kitchens / restrooms and toilets in restrooms for leaks

·         Check HVAC for leaks and blockage.

-         If you have an interior fire sprinkler system, maintain that it has been inspected regularly.

IICRC Tips for Cleaning up After a Flood

6/22/2018 (Permalink)

Flooded areas are not only a hassle to clean, but can also be a threat to your health. Water that flows in from the outside can pick up a lot of bacteria along the way before it evens enters the house. Having the water sit, especially on a humid day, can cause more bacteria and mold growth. Getting the area cleared out and cleaned up as fast as possible will prevent the situation from getting worse and causing more water and mold damage.

According to the IICRC, these are valuable tips for cleaning up after a flood has left water damage in your home.

·      Safety is first and foremost. Be cautious when entering buildings that have just been flooded. Ensure that the electric is turned off and the structure of the building is safe to walk into.

·      Keep yourself protected. Use protective gear to protect your skin, hands, mouth and eyes. Hardware stores usually carry the necessary masks, rubber gloves and eye protection to keep you safe while cleaning up the mess.

·      Keep the area ventilated. Flooded waters can bring in all different types of bacteria that can become airborne and cause illness. Make sure to open windows and place a fan in the window to ventilate the area.

·      Know what to throw away and what to salvage. Any type of porous item that absorbs the contaminated flood water should not be salvaged. Examples – drywall, carpet, mattresses, pillows, box springs and particle board. Clothing and some other household fabrics may be salvageable by soaking in warm water and washing multiple times.

·      Remove damaged flooring and wall panels. Remove all portions of damaged wall, wet insulation and base molding. IICRC advises to find the water line on the wall, measure about 15-20 inches above it and remove anything below that line. Any damaged flooring should also be removed to clean and disinfect under the surface.

·      Prevent mold growth. With the moist environment that is created by a flood, there is lots of room for mold to grow. Try to keep the air circulating and maintain moderate temperature to prevent mold growth.

·      Consider hiring a professional. Although there are situations that can be handled without a professional, some damage is more than people want to handle on their own. Restoration companies have trained technicians, specialized cleaners and equipment to get the job done effective and efficiently.

Source -

Knowing the severity of the water damage in your home

6/22/2018 (Permalink)

To get started in the restoration of a home or business that has been affected by water damage, it is important to know the extent of damage that you are getting into. According to the Institute of Inspection Cleaning and Restoration Certification (IICRC), there are four classes of destruction that explain the severity levels of water damage. Knowing the class of destruction first will help in making a restoration plan to fix the water damage.            

Classes of Destruction

Class 1 –

            Class 1 is the easiest water damage to deal with due to the slow evaporation rate. Only part of the room or area is affected for this class and there is little to no wet carpet that has been affected.

Class 2 –

            Due to the fast evaporation rate of Class 2, the whole room becomes affected. From the carpeting to the walls and structure, moisture covers the room.

Class 3 –

            This class involves the fastest evaporation rate where ceilings have now become involved. Most instances from this class have had liquid come from the ceiling. The moisture in these incidents will most likely affect the ceiling, walls, insulation, carpet and sub-floors.

Class 4 –

            When an area has reached class 4, this means that the liquid has had enough time to completely saturate materials such as hardwood, brick or even stone. These incidents require specialty-drying situations.

Source -

Saratoga County Residents - We specialize in Water Damage Cleanup!

1/16/2017 (Permalink)

Water damage as a result of broken pipes.

Faster to your Saratoga County Water Damage Event

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Southern Saratoga County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Southern Saratoga County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 518-885-2620

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Southern Saratoga County

SERVPRO of Southern Saratoga County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


Call on SERVPRO of Southern Saratoga County to help with your water damage emergency

12/14/2016 (Permalink)

Your water damage emergency won't wait

Flooding and water emergencies don't wait for regular business hours and neither do we. SERVPRO of Southern Saratoga County provides emergency cleaning and restoration services 24 hours a day, 7 days a week-including all holidays.

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Southern Saratoga County arrives as quickly as possible and that is when they start with extracting the water. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1-24

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 week

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal things begin to rust and corrode.
  • Furniture warps and shows signs of mold.
  • paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

So if you have an emergency, call SERVPRO of Southern Saratoga County - 518-885-2620

Frozen and Bursting Pipes

11/14/2016 (Permalink)

  • Cold weather can have a huge impact on you home or business if you are not properly prepared. Whether it is freezing temperatures, damaging winds,sleet or snow, all can cause serious property damage. While you can’t control the weather, you can take the steps to be prepared, and help take the sting out of winter weather. To help prevent costly damages due to weather, consider taking the following precautions before winter weather hits (again…)

  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential. ( Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinets doors open allowing warm air inside or circulate around the pipes. If the building has an outdoor faucet, consider shutting the water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing the pipe.)