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Fire & Water - Cleanup & Restoration

What to do When You Have A Pipe Burst

10/8/2018 (Permalink)

Call SERVPRO of Southern Saratoga County at 518-885-2620 for Emergency Services

The sound of water rushing into your property from a burst pipe is one of the worst sound you will hear in your home or office, but when a pipe bursts, you need to act fast to minimize the damage. Here are the steps you should take:

Shut off the Water Main

A burst pipe will keep pumping out water until you cut off the source. Your best bet is to identify where water enters your home, office or building, and shut off the water.

Shut off Electricity If Safe to Do So

You do not want to be standing in water and touching electrical switches. You also do not want that water to touch your wiring. If you can safely shut off the electricity without standing in water, go ahead and do so. If not, evacuate the building and wait for a professional to assess the situation.

Contact a Plumber

Before you can begin recovery, you need the broken pipe fixed. Otherwise, you might clean and dry an area, only to have it flood again during the repairs and it would be a complete waste of time and money.

Also, the damaged pipe may be part of your forced hot water heating system. If so, you will need a plumber to restore heat before any more pipes freeze or burst.

Call SERVPRO® ASAP

Usually, when low temperatures freeze pipes, pipes start bursting all over the area. Our emergency services will be flat out for the next few days trying to help as many home and business owners as we can. The sooner you call SERVPRO® of Southern Saratoga County, the higher your name will be on our waiting list, and the sooner we will be able to make it “Like it never even happened."

Talk to Your Insurance Agent

If you plan to make a claim for the water damage after a pipe bursts, you should talk to your agent or insurer about whether the damage is covered and whether an adjuster needs to approve the restoration work in advance.

How to Minimize Damage

There are a few things you can do to minimize the water damage until a crew arrives on the scene.

  • If you see water spreading across a ceiling, you might use a screwdriver to poke a hole and allow the water to drip down into a bucket. This will not only reduce the water damage area, it may also keep the water from touching light fixtures in the ceiling.
  • Place buckets to catch dripping water.
  • Move your furniture away from the water if possible.
  • Use towels or a mop to sop up water on the floor.

Plan to Be Better Prepared

After your home or business is restored, you should make a plan to avoid burst pipes in the future. The American Red Cross has an excellent resource, Preventing and Thawing Frozen Pipes that you should review to find tips that may keep your pipes from bursting the next time.

If pipes burst in your Saratoga home or business, act quickly to protect your property, then call SERVPRO of Southern Saratoga County at 518-885-2620 to begin the restoration process as soon as possible. We are always here to help.

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